Connect your systems.
Where your systems support APIs or MCP (Model Context Protocol), we connect the tools and data your workflow needs, so work moves without retyping.
MCP gives AI agents a standard way to work with connected tools and data.
Integrations
Your business. Your systems. Connected.
Your business and your process sit at the centre. Customware helps work move between the systems you already rely on, instead of through copy and paste.
Connections depend on each system’s API, permissions and your workflow. We scope and build them with you.
Your processYour business
the enabling layer
the enabling layerERP + operations
- SAP
- Oracle
- Manufacturing + production
- Inventory + scheduling
Collaboration
- Microsoft Teams
- Microsoft 365
- Google Calendar
Finance
- QuickBooks
- Xero
- Stripe
- MYOB
Customers + files
- HubSpot
- Shopify
- Google Drive
- Dropbox
Connect, or let agents work
Two ways to serve Your workflow
Let agents work with your software.
A direct integration isn’t always needed. With the right access, AI agents can work through your existing software interfaces to help your team carry out the process.
Suitability depends on the software, permissions and human oversight. We scope it with you.
Your systems + your workflow
How data can flow
Customer work
Orders, quotes, CRM records and customer requests.
Finance
Invoices, payments, accounting and approvals.
Files + communication
Documents, calendars, email and shared drives.
Operations
ERP, scheduling, inventory, spreadsheets and specialist manufacturing tools.
An example flow
- 01A customer order arrives in your store
- 02Your tailored workflow assigns an owner and records the approval
- 03The approved order becomes an invoice in your accounting system
- 04The confirmation and files land in your shared drive
We start with the workflow that matters most, connect only what it needs, and check what each system allows before we build. Specialist and proprietary tools are reviewed case by case.
Let’s connect your workflow
Tell us which systems your process touches. We’ll scope the connections with you.