WHY NOW
Put Your knowledge to work.
Turn the know-how in Your people’s heads into clear processes, standard operating procedures and software. Give Your people and AI agents a shared foundation to work from—and improve.
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Capture Your know-how
Experience, decisions and exceptions from Your people.
How we got here
Built from experience.
Made for the people doing the work.
More than a decade ago, our work began with a global supply-chain solution for a Fortune 500 company. We kept asking the same question: why is enterprise software so hard for the people who use it?
We built software by hand and explored low-code and no-code tools with businesses and manufacturers. They helped, but business experts still faced a steep learning curve to build, maintain, improve and hand off their software.
Since 2022, we’ve been working with generative AI. While building an ERP system, we saw AI repeat a process back step by step—and recognized the potential for people to shape software by explaining their work in natural language. That journey, and what we learned building with customers, led to Customware.
Today, we bring together secure business data, the workflow knowledge and exceptions held by your people, and an interface that makes sense for each user. The result is software your team can shape through conversation, with people and AI agents working alongside each other.
More capability. Better operations. Every cycle.
Continuous improvement
Explore a people-first operating cycle. Today’s workflow is the foundation; the later horizons are directions to investigate, not launch dates.
Today · Start with a workflow
People + software
For example: An order coordinator maps intake, confirmation and delivery into one shared workflow.
Turn team knowledge into a tailored application. People define the process and guide its improvement.
