Use cases
Your knowledge.
Your software.
The people who do the work know what the software needs to do. Start there.
Construction estimating + quoting · Lifestyle Drywall
Her takeoff. Her process. Her software.
Industry software didn’t fit. Neither did the custom build.
Jannie now shapes her own Customware application, starting from her takeoff and estimating process, and keeps refining it as the business changes.
Read the Lifestyle story- 01Takeoff + estimating
Start with how she measures and prices the work.
- 02Quoting
Shape the quote around the way the team works.
- 03Coordination
Give people a shared place to coordinate.
Sales + quoting · Use-case overview
Configure, Price, Quote (CPQ), built around Your process.
Turn expert quoting knowledge into a process the team can share.
Tailor product rules, pricing decisions, approvals and quoting to how your team sells. Customers are transforming sales and choosing tailored software in place of Salesforce. Replacement is a choice, not the starting requirement: keep the systems that work.
In an anonymous water-treatment equipment case, expert quoting knowledge became shared product and accessory logic.
Read the quoting story- 01Configure
Capture product and accessory rules.
- 02Price
Make pricing decisions explicit.
- 03Approve
Bring quotes through the right review.
Enterprise use-case overview
Supply chains, built around Your operations.
Connect people, decisions and handoffs across supply-chain operations.
Customware’s work includes supply-chain processes for global Fortune 500 businesses. The starting point is the people who understand the operation: what information they need, which decisions they make and where work passes between teams.
Shape the shared process around those needs, then scope connections to the systems that support it.
- 01People
Bring operational knowledge together.
- 02Decisions
Make the rules and exceptions explicit.
- 03Handoffs
Connect the next team with what it needs.
Workflow overview
Internal processes, built around Your people.
Bring the way your team works into shared software.
Start with an internal request, review or approval process. Capture the steps, decisions and handoffs your people know, then shape the software around them. Keep refining the process with feedback from the team.
Talk about Your process- 01Request
Capture what the team needs.
- 02Review
Apply your procedures and approvals.
- 03Improve
Use team feedback to refine the work.