Workflow and quoting software for facility management
Facility management teams juggle requests, vendors, quotes and recurring work across many sites. Customware helps build software around the way your operation actually runs.
Workflows we build for facility management teams
Work intake
Capture requests from clients and sites in a single structured flow.
Vendor and service quoting
Collect vendor pricing and build client quotes using your own markups and rules.
Approvals
Route spend over thresholds or out-of-scope work for client or internal sign-off.
Recurring workflows
Organize recurring services and inspections with clear ownership.
System handoffs
Pass approved work and billing details to the systems you already use.
Why generic software breaks down
- Each client contract has its own rules, rates and approval limits.
- Quotes are assembled from vendor emails and spreadsheets.
- Generic tools assume one way of working across every site.
How Customware works with your existing systems
Capture how you work
Your subject-matter experts walk us through the rules, exceptions and decisions behind the workflow.
Build it as software
Customware turns that knowledge into a governed application your team runs, alongside your ERP, CRM and spreadsheets.
Own and evolve it
You own the software, code and data, with no per-seat licenses, and it changes as your business does.
Frequently asked questions
Is this a CMMS?
Customware is not positioned as a CMMS. It builds the quoting, approval and coordination workflows around your existing tools where they fall short.
Can each client have different rules?
Yes. Client-specific rates, scopes and approval limits can be modeled in your software.
Will it connect to our current systems?
Connections are scoped during implementation based on what your systems support.
How do we start?
With one workflow, such as vendor quoting, that has a clear owner.
Related resources
Start with one workflow
Bring your subject-matter experts and your data, even a spreadsheet. We'll show you what a working version of your process could look like.