Workflow software for government teams
Public sector work is full of forms, approvals and documents that rarely fit one product. Customware helps teams build governed workflows around their own policies and processes.
Workflows we build for government teams
Request and intake
Replace scattered forms and inboxes with structured intake and clear routing.
Procurement workflows
Track requests, quotes and approvals through your own procurement steps.
Case management
Organize case information, notes and status in a workflow that matches your policies.
Document-heavy approvals
Route documents through review and sign-off with a visible record of decisions.
Why generic software breaks down
- Generic tools force agencies to bend policy to fit the software.
- Paper and email approvals make status hard to track.
- Knowledge of the process sits with long-tenured staff.
How Customware works with your existing systems
Capture how you work
Your subject-matter experts walk us through the rules, exceptions and decisions behind the workflow.
Build it as software
Customware turns that knowledge into a governed application your team runs, alongside your ERP, CRM and spreadsheets.
Own and evolve it
You own the software, code and data, with no per-seat licenses, and it changes as your business does.
Frequently asked questions
Is Customware certified for government use?
We do not claim specific government certifications. Security and governance requirements are reviewed with your team during scoping so you can decide whether it fits.
Can our IT team be involved?
Yes. IT can be included from the start or at any point, and your data is protected from the moment it is added to Customware.
Can workflows follow our own approval policies?
Yes. The software is built around your rules and approval steps.
Who owns the software?
Your organization owns the application, code and data.
Related resources
Start with one workflow
Bring your subject-matter experts and your data, even a spreadsheet. We'll show you what a working version of your process could look like.