Quoting and workflow software for hospitality
Events, catering and packages come with endless combinations and exceptions. Customware helps hospitality teams turn their quoting and operations know-how into software.
Workflows we build for hospitality teams
Event and catering quotes
Build quotes from menus, rooms, services and add-ons using your own pricing.
Package quoting
Combine stays, experiences and services into consistent packages.
Procurement
Organize purchasing and vendor quotes for events.
Approvals
Route discounts and custom requests for sign-off.
Guest operations
Hand off confirmed details to the teams delivering the experience.
Why generic software breaks down
- Every event is different, and spreadsheets become the real system.
- Pricing rules and minimums are hard to apply consistently.
- Details get lost between sales and operations.
How Customware works with your existing systems
Capture how you work
Your subject-matter experts walk us through the rules, exceptions and decisions behind the workflow.
Build it as software
Customware turns that knowledge into a governed application your team runs, alongside your ERP, CRM and spreadsheets.
Own and evolve it
You own the software, code and data, with no per-seat licenses, and it changes as your business does.
Frequently asked questions
Does this replace our property or booking system?
No. It covers quoting and workflows around your existing systems.
Can it handle minimums and seasonal pricing?
Yes. Those rules can be built into your quoting logic.
Can multiple teams work in it?
Yes, with no per-seat licenses.
How do we start?
Begin with event or catering quoting and expand from there.
Related resources
Start with one workflow
Bring your subject-matter experts and your data, even a spreadsheet. We'll show you what a working version of your process could look like.